We are looking for Guides and Guide Managers. If you are interested in either of these positions, please e-mail us your resume and other information to [email protected]. Please use either Microsoft Word or PDF format.
Please use either Microsoft Word or PDF format.
Ghosts of Albany seeks people willing to be trained as guides to do ghost/spirit walks of Albany. Previous experience as a guide, in acting, sales and other public speaking experiences are additional pluses. If accepted, you will be trained, observed before doing a tour public, and then hired. You will be asked to signed a non-compete agreement as a requirement of employment.
Nature of the Business
You will be expected to do a 90 minute tour approximately a mile in length one or two times per night. Our tours are scheduled for every Saturday at 7:30 PM and depending upon seasonable demand at other days and other times. We also give private tours at the convenience of the customers.
Your job as a walking tour guide is to be an informative, an entertaining and even an educational interpreter of the supernatural that makes the ghosts of Albany come hauntingly alive.
- You must speak well. No monotone voice.
- You must be an entertaining story teller. Satisfied customers spread the word and return; bored customers don’t return and discourage others from signing up
- Any experience as a guide, actor or sales person will be an added virtue. .
- You must possess a great imagination and be creative.
- Be flexible in dealing with the unexpected.
- Have the physical endurance to walk at a steady pace that leaves no one behind. The walks are about a mile to be done in an about 1½ hours.
- Walking tours take place in Albany so some familiarity of the city is required.
- Punctual and reliable. If you arrive late to a tour or do not arrive at all, it could result in the cancellation of that tour and would hurt us as a whole.
You will be paid per tour plus you keep all tips.
- Hire guides
- Answer inquires.
- Interview people.
- Recommend who to hire.
- Train guides
- Have trainees sign confidential non-compete agreements.
- Provide written materials on the tour
- Have the trainees observe tours.
- Have the would-be guide demonstrate competence to the manager by giving the tour to the manager.
- Be a role model
- Be able to do tours as needed and be able to train guides.
- Be able to assist guides to improve performances.
- Evaluate preparation
- Observe they know the material.
- Observe they can present the material.
- Monitor the guides
- See that the guides show up in a timely fashion.
- Observe and evaluate performance of guides.
- Greet customers
- Collect tickets and/or check off that they show up and collect any cash.
- Sell merchandise in the future such as tee-shirts and books.
- Find where people come from.
- Observe gender and age range of customers.
- Do a head count of how many people showed up.
- Report on no shows.